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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises elaborate information about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast collection of tutorial videos describing how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our extensive Frequently Asked Questions section, which covers questions asked by actual persons and provides real solutions. We constantly update our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24-7 and ready to assist you with any issue. Each support ticket you send will be replied to within 1 hour (the average trouble ticket response time being only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297483

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com